How Many Jobs Are Available In Consumer Services?

A common question in contemporary times is: How many jobs are available in consumer services?

That is because consumer services have become an inevitable part of the economy. There is a projected rise in employment in this sector of 14% from 2016 to 2026. 

Consumer services is a broad category that includes retail, hospitality, and healthcare, all of which cater to the needs of individual customers.

Statistics show that there are 2.9 million jobs available in consumer services, which is expected to keep growing.

The primary aim of consumer services is to meet the needs and expectations of a consumer, regardless of the industry. 

The consumer services field has been present since the beginning of human civilization.

It is considered a stable sector with a long history and high expectations to keep flourishing. However, there is more to know about this industry, how it works, and its job types.

Consumer Services: What Are They?

Consumer services encompass a broad range of services offered to people to meet their daily requirements.

These services include retail stores, restaurants, hair salons, transportation, healthcare, and financial services.

These services are designed to meet the needs of individual customers rather than businesses. They are often offered in highly competitive markets.

As a result, companies that provide these services must be able to offer high-quality products and services.

Several industries offer consumer services, including companies and employees providing customers with services beyond their abilities.

In meeting the demands of consumers, this sector also provides job opportunities for those rendering the services.

How Do Consumer Services Work?

Consumer services include many businesses that help people instead of companies. These services include food service, travel and hospitality, healthcare, beauty and wellness, and many others.

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The consumer services industry works by identifying the needs and wants of individuals and providing services to meet those needs.

This can involve different marketing and advertising steps to attract customers and develop and deliver high-quality services. It also works to provide excellent customer service to build and sustain customer loyalty.

One key aspect of the consumer services industry is prioritizing a positive customer experience.

These businesses rely more on individual customers than on large corporate clients. Hence, they must create a positive and enjoyable experience for each customer.

How Many Jobs Are Available In Consumer Services?

Consumer services jobs are constantly changing based on the economy, industry trends, and the region.

However, consumer services are broad enough to make up approximately 70% of the U.S. gross domestic product (GDP).

Considering this industry’s long list of services, job availability is expected to be high.

Many online sources put the figure at about 3 million. Also, the U.S. Department of Labor Statistics said this industry would have about 2.9 million jobs available in 2020.

Therefore, this indicates millions of employment opportunities in the consumer services sector. 

Types Of Jobs Available In Consumer Services 

Consumer services are a broad category of businesses aiming to help and support customers.

Therefore, many companies have a high degree of skill in hiring professionals to provide excellent customer service.

Let’s see the types of jobs available in consumer services.

Sales Associate

The job of a sales representative is to help customers make purchases, answer questions about products, and close deals.

Examples of jobs that require sales associate skills include working in retail stores, car dealerships, or at a call center.

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Customer Service Representative

A customer service role often comes to mind. A customer service representative’s job is to answer questions, deal with complaints, and clarify misunderstandings.

Examples of jobs that require customer service representative skills include working in a bank, airline, or telecommunications company.

Hospitality Management Role 

Jobs in hospitality management ensure that guests have a positive experience at hotels, resorts, and restaurants.

They manage staff, organize events, and provide customer satisfaction. Examples include waiters, hotel managers, air hostesses, tour guides, and receptionists.

Event Planning Role

An event planner organizes and executes events like weddings, parties, and corporate events. They manage suppliers, control spending, and make sure events are held without a hitch.

Examples of jobs in this role are wedding planner, caterer, master of ceremonies, logistics manager, and multi-media crew.

Personal Trainer

A personal trainer is responsible for designing and implementing fitness plans for clients. They monitor progress, provide motivation, and ensure clients reach their fitness goals.

Examples are fitness coaches, yoga instructors, and dance instructors.

Educational Sector 

The U.S. education system is dynamic and offers various services to students, parents, and other interested parties.

The industry includes different institutions, such as private and public schools, higher institutions of learning, and vocational and trade schools.

A few examples of jobs in this sector are teachers, counselors, librarians, and school administrators.

Healthcare Provider

A healthcare provider is responsible for diagnosing and treating patients. Examples of jobs that require healthcare provider skills include doctors, nurses, and pharmacists.

Financial Advisor

A financial advisor counsels clients on their finances. They monitor investments, help people plan for retirement, and ensure their client’s financial goals are met.

Some examples of these jobs are investment advisor, credit analyst, retirement specialist, real estate advisor, and commercial banker.

Marketing Manager

A marketing manager is in charge of creating and executing marketing strategies. They are in charge of managing employees, working with vendors, and making sure that marketing campaigns work.

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Marketing manager skills are needed for jobs like those in advertising agencies or large companies.

Key Takeaways 

Opportunities keep expanding in areas like personal care, hospitality, and healthcare.

The Bureau of Labor Statistics says that the consumer services sector will grow significantly in the next few years.

The consumer services sector contributes significantly to the world economy, employing millions worldwide.

You’ll find a suitable job in this sector’s broad range of opportunities if you have the relevant skills and experience.


1.) What Are The Different Types Of Consumer Services?

Consumer services come in a wide variety, such as retail, financial, and healthcare services.

Others include transportation services, entertainment services, education, and hospitality services.

Generally, any service tailored toward meeting individuals’ needs rather than those of organizations falls under this sector.

2.) What Is The Importance Of Consumer Services?

Consumer services are vital to the economy because they provide people with the necessary goods and services.

Also, they offer people employment opportunities while generating money for governments and corporations.

The consumer services sector will be helpful as long as people have needs they can’t meet alone.

3.) Is A Job In Customer Services Worthwhile?

A job in consumer services can be a worthwhile option for individuals who enjoy working with people.

It involves assisting, supporting, and advice to customers in various industries.

Experts in customer service are expected to be in high demand because customers are becoming more demanding.