Aurora Generators Inc.
Overall Rating & Status:
| 17: | Reviews |
| 1: | Award |
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Testimonials for Aurora Generators Inc. (17)
I recieved my 12kw open frame genset today. It was boxed and shipped...
I recieved my 12kw open frame genset today. It was boxed and shipped in perfect condition. It took me about an hour to check over the machine and get it set up. On start up the machine took about 5 crank cycles befor it fired up. Air in the fuel system and a minor learning curve on my part with the controller. The unit ran excellent! I was very ... MoreI recieved my 12kw open frame genset today. It was boxed and shipped in perfect condition. It took me about an hour to check over the machine and get it set up. On start up the machine took about 5 crank cycles befor it fired up. Air in the fuel system and a minor learning curve on my part with the controller. The unit ran excellent! I was very happy with its ability to start several air compressors. The only thing that could use improvement is the size of the controllers digital display. Its very small and hard to read. All in all for the price this machine is a great buy. Less
the generator is great....i am a mechanic. there was a problem that ...
the generator is great....i am a mechanic. there was a problem that i caused, and ron took the time to really help me find what i did wrong and he was actually concerned ...and that is unusual in this day and time. also, another guy from the company called later and left a message with two numbers to call if i needed more help. ...unbelievable.... Morethe generator is great....i am a mechanic. there was a problem that i caused, and ron took the time to really help me find what i did wrong and he was actually concerned ...and that is unusual in this day and time. also, another guy from the company called later and left a message with two numbers to call if i needed more help. ...unbelievable... good news if you depend on your generator in a jam.(!) i am very surprised how much help i got. when the problem was actually my fault/ -dave Less
I did extensive research before ordering my generator and seeing and...
I did extensive research before ordering my generator and seeing and operating my new red silent diesel generator I know I chose the right company. The generator arrived in absolutely perfect condition and the shipping was unbelievably fast. It just looks and feels like quality. I have not found ANY flaws, and I have gone over it very careful... MoreI did extensive research before ordering my generator and seeing and operating my new red silent diesel generator I know I chose the right company. The generator arrived in absolutely perfect condition and the shipping was unbelievably fast. It just looks and feels like quality. I have not found ANY flaws, and I have gone over it very carefully. All my questions have been answered promptly and cheerfully by Ron. I wholeheartedly recommend Aurora Generators to anyone needing a portable diesel generator. Less
Great generator and fantastic support from Ron for a first-time dies...
Great generator and fantastic support from Ron for a first-time diesel generator user. 6kw Silent model.
I own 12 cottages that I rent out and wanted a generator in each. I...
I own 12 cottages that I rent out and wanted a generator in each. I called up Aurora Generators and the rep helped me select the right model. The service, shipping time and price could not be beat so I placed my order. After receiving the one generator, I ordered 11 more at the same time for all my other cottages. My customers who rent are h... MoreI own 12 cottages that I rent out and wanted a generator in each. I called up Aurora Generators and the rep helped me select the right model. The service, shipping time and price could not be beat so I placed my order. After receiving the one generator, I ordered 11 more at the same time for all my other cottages. My customers who rent are happy since the units are so easy to operate. My renters have never had a problem nor did they need to call me prior to using them. Why buy from a big box store when you can have these units shipped directly to your front door? I highly recommend this company. You will NOT be disappointed. Every question has always been answered by a rep that wants to help you. Now that's customer service you won't find out there. Less
I had a problem with an ignition switch a few months after I bought ...
I had a problem with an ignition switch a few months after I bought my AGI4000DE diesel generator. I called the company, and Ron sent me one the next day, no questions asked. Pleasure doing business. Aubrey
I purchased one of these units for our home. It's great. Aurora Gene...
I purchased one of these units for our home. It's great. Aurora Generators provide us with a footprint so that we could have a concrete pad poured prior to delivery of the generator. We have it mounted outside our garage. The weather proof housing offers protection from all of the elements. I also like the fact that the generator panel include... MoreI purchased one of these units for our home. It's great. Aurora Generators provide us with a footprint so that we could have a concrete pad poured prior to delivery of the generator. We have it mounted outside our garage. The weather proof housing offers protection from all of the elements. I also like the fact that the generator panel includes an electronic smart generator controller. It automatically starts and stops the generator engine. It also checks the generator status and reports back any fault condition, eliminating the need for guess work. It is also very helpful that any parts we needed such as filters,etc... Aurora Generators has in stock and we have the parts shipped to us within a few days. Customer service is top notch! Keep up the good work AGI!!! Less
The generator is great, started first time. The one thing that was m...
The generator is great, started first time. The one thing that was most impressive though was the customer service!! These guys are fantastic, you just can't find people that genuinely care about their products and customers like this anymore!!
Great guy to deal with, had minor shiiping problems, but he was extr...
Great guy to deal with, had minor shiiping problems, but he was extremely helpful, and resolved the problem within hours! You will not find anyone else with this good of customer service on eBay.