How RatePoint Works

Capture, manage and promote real customer feedback and reviews

Collect, manage and promote real customer feedback and reviews, and stay connected with customers. RatePoint allows you to do it affordably and without a lot of work.  There's no software to download or install - it's a completely web-based solution. 

Collect: Easily ask customers for feedback and reviews.  We verify every review to ensure that the review is real and authentic.

Manage: Manage all your reviews and feedback through the RatePoint Business Center, our web console and dashboard.

Promote: Quickly publish reviews and promote your business by getting out the favorable buzz directly on your own website. 

Connect: Stay in constant contact with customers, and encourage repeat business with e-mail marketing and survey tools.