Features
Enterprise Feedback Management Solutions
RatePoint Enterprise provides the tools to meet the customer feedback needs of a growing business.
RatePoint Enterprise builds on the standard features included within a RatePoint membership by providing tools to allow large organizations to administrate, delegate and analyze customer feedback.
Establish your company administrators, create users, delegate customer feedback and issues to the appropriate personnel in your company. Add multiple departments and business units then track their customer service effectiveness and needs.
In addition, RatePoint Enterprise customers also receive additional e-mail marketing quotas, allowing you to connect with your growing customer base and proactively collect customer feedback.
If your company has multiple business units, departments, locations or franchises, RatePoint Enterprise is the perfect enterprise feedback management solution to manage your customer feeback needs.
Contact Us
Call: 1.888.777.1636
E-mail: info@ratepoint.com
Feature Highlights:
- All of the features of a RatePoint membership plus:
- Multiple administrators, users, roles and departments
- Ability to delegate customer feedback and issues
- Enhanced reporting capabilities
- Increased address book quotas for e-mail marketing
